Wednesday, November 17, 2010

Firmware Updates


Firmware updates are shipped as ".s19" data files. Remember that you should not load your instrument with a firmware version that is older than the instrument’s current version. Date coding of firmware 8212 refers to 8 being 1998, the next 2 is February, and the next 12 is the day of the month. To check your instrument’s firmware version, launch the X-Rite® ToolCrib application (located in the Misc Tools folder) and select Setup from the Tools menu. The Setup Tool window displays your instrument’s firmware version along with other instrument related information.

To update your instrument’s firmware, follow these steps:
1. Connect your DTP41 to a serial port on your Macintosh or Windows machine.
2. Run the X-Rite® ToolCrib application located in the Misc Tools folder and select the appropriate serial port.
3. Select Firmware Loader from the Tools menu.

4. Click Select File. From the Open File dialog, choose the “.s19” file contained in this directory.
5. Click Load to begin the update. DO NOT attempt to do anything else with your PC while the firmware is loading. Some applications can interrupt the load process causing the update to fail.
6. Calibrate your instrument.

Update is unsuccessful...
If the firmware download failed and your instrument’s LED is green, your instrument is OK.
This means that the failure occurred before the update started or after it was finished. If your instrument’s LED is red, you must attempt the update again, without unplugging the instrument, just restart the application.
DO NOT unplug the instrument when the red LED is on . The LED will turn green when complete.

Latest firmware versions
1) DTP41 series I: dtp41vD421.s19 (firmware dated 2004-04-21)
2) DTP41 series II: dtp41vD422.s19 (firmware dated 2004-04-22)
[ download ] This Link was renewed on 2015-05-22




Left: DTP41 series II                                       Right: DTP41

ToolCrib for Windows & Mac OSX, version: 5.0.14, released date: 2007-02-07
 PC version
 Mac version
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16 comments:

  1. bennettmarksApril 30, 2011 at 11:39 AM

    Where do I find a copy of the D421 firmware for my dtp41? bennettmarks439@gmail.com

    ReplyDelete
  2. dtp41proApril 30, 2011 at 12:44 PM

    Have included the download link.

    ReplyDelete
  3. bennettmarksApril 30, 2011 at 11:36 PM

    Thank you very much. Really appreciate this!!

    ReplyDelete
  4. MosleyJuly 22, 2011 at 9:27 PM

    My dtp41b/t is running version 422. Does that indicate that it is a series II?

    ReplyDelete
  5. dtp41proJuly 23, 2011 at 3:13 PM

    Positive. For series II, the interface cable supports both RS232 & USB connection.

    ReplyDelete
  6. UnknownJune 25, 2012 at 6:43 PM

    Please is possible re-upload de files? I'm see this message: "You do not have permission to view this directory or page."

    Tks

    ReplyDelete
    Replies
    1. dtp41proJune 25, 2012 at 9:58 PM

      You may download from the temporary link above. This link will be available for the next 24 hours.

      Delete
  7. UnknownJune 26, 2012 at 3:59 PM

    Thank you very much.
    The update was successful, but still can not calibrate the equipment, the LED is flashing orange. Anyone know what happens? I'm going crazy for two weeks .... 6 months ago not use without problems.

    Tks.

    ReplyDelete
    Replies
    1. dtp41proJune 26, 2012 at 4:52 PM

      I would like to suggest the followings:
      1) Do a factory reset to revert the instrument to factory default.
      2) Check the motor speed with ToolCrib, the command is 02DM. The default is 1.2
      3) Do a motor calibration with ToolCrib, the command is CM for calibrating drive motor and CR for calibrating Reflectance.
      If they can be performed successfully, do a CU (=CM+CR)
      4) You may like to test it by lowering the motor speed to 1.0 with the command 1.00DM

      Do note that the starting position of the calibration strip is (always) critical, so watch out.

      Good luck.

      Delete
  8. UnknownJune 26, 2012 at 6:23 PM

    RESULTS:

    CM[0D]
    <00>[0D][0A]

    CR[0D]
    < A7 >[0D][0A]

    CU[0D]
    < A7 >[0D][0A]

    ReplyDelete
  9. UnknownJuly 3, 2012 at 3:34 PM

    Hello again, after upgrading to firmware version D421 and update the program to version 5.0 ToolCrib, I get this error when calibrating: "Unable to perform calibration. Instrument Error. Status Code 0x27: Bad Readings."

    The communication between the device and the computer / software looks good, since I Xrite Switzerland have said they no longer support this product, honestly I'm a little desperate and no longer do.

    Thank you very much.

    ReplyDelete
  10. UnknownJuly 16, 2012 at 11:55 PM

    Hello!
    I tried to update the firmware of my DTP-41 - and it failed permanentely.
    Now I can´t even reset the device to factory defaults. Do you have any suggestions how to solve the issue?

    Thanks in advance!

    ReplyDelete
    Replies
    1. UnknownDecember 13, 2016 at 1:31 AM

      I have exactly the same problem. I can't even get into the
      tool section to reset. My DTP41 just sets there with a twitching green light and no way to connect. I think it is
      going to take a hard boot but have no information on how to do that or what connections are needed. If you hear anything please let me know.

      Delete
  11. UnknownMay 21, 2015 at 11:49 PM

    Hi,

    I need this firmware V D422 to try repair one device DPT41 B SN 113856, I would be very grateful if you help me,

    Thanks.

    ReplyDelete
  12. Gaston TaibaMay 27, 2020 at 10:46 PM

    Hi! could you please update the links?
    Thanks!

    ReplyDelete

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